Help center

Cancel a booking

What to know before cancelling an appointment.

You can request cancellation from your account or by contacting support. If the technician is already on route or the appointment is very close, restrictions may apply.

Related answers

How to book a mobile service

The steps to choose a service, address and appointment window.

Update or reschedule an appointment

When and how to update an address, date or appointment window.

Check if your address is covered

Use your postal code to confirm mobile coverage.

Add or update a vehicle

Keep your customer garage up to date to avoid service errors.