Privacy Policy

1. Introduction

Valet Auto Service takes the protection of your personal information seriously. This policy explains how we collect, use, store and protect your personal information in accordance with applicable Canadian privacy laws.

2. Information We Collect

We may collect identification details, contact information, vehicle information, payment and billing details, booking history, service preferences and website usage data.

Payment card information is processed securely by our payment provider. We do not store full card numbers on our servers.

3. How We Use Information

• To create and manage your account.
• To process bookings, payments, confirmations and reminders.
• To deliver mobile automotive services and coordinate with service partners.
• To improve our services, support, security and customer experience.
• To send marketing communications when you have consented.
• To comply with legal and tax obligations.

4. Sharing Information

We share personal information only when needed to provide the requested service, operate our platform, process payments, send transactional communications, comply with the law, or protect our rights.

Important: We do not sell your personal information.

5. Security and Retention

We use safeguards such as encrypted connections, access controls, monitoring and staff procedures to protect personal information. We keep personal information only as long as necessary for service delivery, legal compliance and legitimate business needs.

6. Your Rights

You may request access to your personal information, ask for corrections, withdraw consent where applicable, or request deletion when legally available. Contact us at [email protected].

7. Cookies and Marketing

We use cookies and similar technologies to keep sessions active, remember preferences, improve security and understand site usage. You can manage cookies in your browser settings. You may unsubscribe from marketing emails at any time.

8. Updates

We may update this policy from time to time. Material changes may be communicated by email or through a notice on our platform.